Support & Learning
Answers to Your Healthaide Questions
We simplify healthcare automation. Here's everything you need to know about setup, compliance, integrations, and support.
Getting Started with Healthaide
Understand how our systems are built and how your telehealth business launches.
Most clients launch within 30 days. We handle business formation, compliance setup, automation, and integrations before your team is onboarded.
We'll need your practice information, provider credentials, service list, and branding assets. We handle everything else.
Yes. Healthaide integrates seamlessly with your EHR, pharmacy, billing, and CRM platforms using secure APIs.
Compliance & Security
Our systems are built to meet strict healthcare data standards.
Yes. All data handling, transmission, and storage follow HIPAA and PHI security protocols.
Data is encrypted in transit and at rest. We use verified vendors and access controls to safeguard information.
Yes. You can choose a hosted or private infrastructure model depending on your compliance needs.
Integrations and Custom Solutions
Connect everything from EHR to pharmacy and AI systems.
We integrate with all major EHRs, pharmacies, CRMs, and payment systems, including Zenoti, AdvancedMD, LifeFile, Stripe, HubSpot, and more.
Yes. Our sister company, Integraide, develops custom APIs and automation bridges for advanced use cases.
Absolutely. You'll have access to our affiliate platform, Affiliaide, for referral and ambassador marketing.
Technology and Automation
From patient tracking to AI messaging, our systems do the work for you.
Automated follow-ups, lab result notifications, refill reminders, payment confirmations, and patient workflows are included by default.
Yes. Healthaide supports OpenAI, Vertex AI, and Azure integrations for patient insights, content generation, and smart responses.
Yes. Every dashboard is tailored to your business metrics, whether for operations, finance, or clinical analytics.
Pricing and Ongoing Support
Transparent pricing and responsive support from real humans.
We offer tiered pricing based on your system complexity and number of users. Schedule a demo for a personalized estimate.
You'll receive dedicated onboarding, live chat support, and access to our online training portal.
Yes. We handle updates, new integrations, and compliance monitoring to keep your system optimized at all times.
Still Have Questions?
Talk to our team and see how Healthaide can simplify your business.
Explore the Resource Hub
Learn from real client success stories and educational guides designed to help your telehealth business thrive.